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Where Birthdays and Teams Ended Up

Where Birthdays and Teams Ended Up

PepsiCo and later Yum! Brands grew the format through franchising, while Domino's made delivery a speed race the big dining rooms were built to lose.

One Front Door to the Whole Web

One Front Door to the Whole Web

Mailed discs made the first step feel safe, and once a household signed on, the monthly fee behind it funded a push toward a media empire.

Overpaid, Then Sold at a Loss

Overpaid, Then Sold at a Loss

Quaker had the playbook for a sports drink, not for a brand built on quirk, charm, and routes it never owned.

Nowhere to Look but a Catalog

Nowhere to Look but a Catalog

The product pages doubled as entertainment, so flipping through counted as a win even when no one bought. SkyMall was really renting a screen-free window no passenger could escape.

Fast Fashion Reset the Clock

Fast Fashion Reset the Clock

A predictable refresh kept the racks calm and current. As shoppers split toward budget chains and premium labels, a mid-market price had nowhere left to stand.

Nobody Remembers the Airport Desk

Nobody Remembers the Airport Desk

Buying in bulk and reselling on a set schedule kept the numbers working while planes stayed full. A sudden stop in travel forced a 2020 filing, and the company came back leaner on the same plan.

Taking Photos Outlived Selling Them

Taking Photos Outlived Selling Them

The chain grew on steady return visits for prints, batteries, and albums. Once a phone folded all of that into one screen, its hundreds of storefronts lost their reason to open.

Everyone's Copilot Before the Phone

Everyone's Copilot Before the Phone

It read like the future because it answered a real need fast. Once maps could reroute and follow the car, a saved page could not keep up.

One Drink Anchored the Chain

One Drink Anchored the Chain

A roadside root-beer stand franchised fast in the car age, then held on by leaning back into what set it apart.

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Selected By Readers

Oct 22, 2026

by Michael Kientz

Cash Bought the Silence That Built the Rack

In 1921 a former department store buyer started selling discounted dresses from an old Brooklyn car showroom.

Cash Bought the Silence That Built the Rack

All Stories

Predictability Traveled Better Than Food

Predictability Traveled Better Than Food

Michael Kientz

•

Aug 27, 2026

Opening a Market Is Not Keeping It

Opening a Market Is Not Keeping It

Michael Kientz

•

Aug 26, 2026

The Real Customer Stood Behind the Counter

The Real Customer Stood Behind the Counter

Michael Kientz

•

Aug 22, 2026

Priced to Break Even by Design

Priced to Break Even by Design

Michael Kientz

•

Aug 21, 2026

Its Customers Left by Turning Nine

Its Customers Left by Turning Nine

Michael Kientz

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Aug 20, 2026

From the Plant Floor to the Store Window

From the Plant Floor to the Store Window

Michael Kientz

•

Aug 19, 2026

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Just familiar stories examined through a serious business lens.

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