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Placement Was the Advantage That Made It Scale

Placement Was the Advantage That Made It Scale

The product was simple and repeatable. The advantage was being in the path, until the path moved.

Why the Office Supply Run Stopped Being a Run

Why the Office Supply Run Stopped Being a Run

Demand moved from aisles to contracts and online ordering, so the store base had to shrink and reposition.

The Moment a “Find” Stops Being a Find

The Moment a “Find” Stops Being a Find

Discovery only pays when it is scarce. Once the market catches up, identity turns into decor.

When “Not Cooking” Had One Default

When “Not Cooking” Had One Default

It won on repeat visits, not excitement. When the default became optional, volume slipped.

Full Shelves, Weak Habit at National Scale

Full Shelves, Weak Habit at National Scale

The category was steady and repeatable. The advantage went to whoever stayed top of mind.

Shoes Bought on Need, Not Desire

Shoes Bought on Need, Not Desire

It wasn’t about fashion. It was about solving a recurring problem. Once the category re-sorted, the format lost priority.

A Room Built for Regular Nights

A Room Built for Regular Nights

It didn’t need to be special. It needed to be chosen often. When the lane got crowded, traffic softened.

Browsing Was the Advantage Until It Wasn’t

Browsing Was the Advantage Until It Wasn’t

The songs stayed. The shelf stopped carrying the value.

Familiar Aisles, Tougher Math in Discount Retail

Familiar Aisles, Tougher Math in Discount Retail

Retail doesn’t only punish failure. It punishes being slower than the systems around you.

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Selected By Readers

May 5, 2026

by Michael Kientz

The Moment a “Find” Stops Being a Find

Discovery only pays when it is scarce. Once the market catches up, identity turns into decor.

The Moment a “Find” Stops Being a Find

All Stories

Placement Was the Advantage That Made It Scale

Placement Was the Advantage That Made It Scale

Michael Kientz

•

May 9, 2026

Why the Office Supply Run Stopped Being a Run

Why the Office Supply Run Stopped Being a Run

Michael Kientz

•

May 7, 2026

The Moment a “Find” Stops Being a Find

The Moment a “Find” Stops Being a Find

Michael Kientz

•

May 5, 2026

When “Not Cooking” Had One Default

When “Not Cooking” Had One Default

Michael Kientz

•

May 2, 2026

Full Shelves, Weak Habit at National Scale

Full Shelves, Weak Habit at National Scale

Michael Kientz

•

Apr 30, 2026

Shoes Bought on Need, Not Desire

Shoes Bought on Need, Not Desire

Michael Kientz

•

Apr 28, 2026

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Just familiar stories examined through a serious business lens.

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