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An Air Purifier Held Up a Gadget Empire

An Air Purifier Held Up a Gadget Empire

The store felt like a free arcade of gadgets. The real company was a catalog, and a single bad review on its best seller emptied the floor.

Selling Computers Without a Storefront

Selling Computers Without a Storefront

Sold by phone without a sales floor, a plain beige box made the margin; the showrooms it opened by 2001 shipped orders home the same way, and in 2007 it went to Acer for $710 million.

Everything Out Where You Could Touch It

Everything Out Where You Could Touch It

Open shelves and one fixed price built a nickel empire, until suburban discounters ran the same idea on a far bigger floor.

It Flew the World but Not the Country

It Flew the World but Not the Country

Protected abroad but shut out of domestic flying, it had no way to connect passengers once 1978 deregulation opened the map.

Prime Time Lost Its Grip on the Night

Prime Time Lost Its Grip on the Night

Rovi paid about $1.1 billion in 2016, but by 2025 the hardware was gone, its best ideas long since built into every cable box and app.

Where Birthdays and Teams Ended Up

Where Birthdays and Teams Ended Up

PepsiCo and later Yum! Brands grew the format through franchising, while Domino's made delivery a speed race the big dining rooms were built to lose.

One Front Door to the Whole Web

One Front Door to the Whole Web

Mailed discs made the first step feel safe, and once a household signed on, the monthly fee behind it funded a push toward a media empire.

Overpaid, Then Sold at a Loss

Overpaid, Then Sold at a Loss

Quaker had the playbook for a sports drink, not for a brand built on quirk, charm, and routes it never owned.

Nowhere to Look but a Catalog

Nowhere to Look but a Catalog

The product pages doubled as entertainment, so flipping through counted as a win even when no one bought. SkyMall was really renting a screen-free window no passenger could escape.

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Selected By Readers

Sep 9, 2026

by Michael Kientz

Ownership Was Never Part of the Deal

A hundred years of guaranteed orders ended in one paragraph of a consent decree.

Ownership Was Never Part of the Deal

All Stories

Buying From Home Is Older Than the Mall

Buying From Home Is Older Than the Mall

Michael Kientz

•

Aug 15, 2026

The Couch Was Already in the Building

The Couch Was Already in the Building

Michael Kientz

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Aug 14, 2026

Pastel Bowls in Every Cupboard

Pastel Bowls in Every Cupboard

Michael Kientz

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Aug 13, 2026

The Only Asset the Giants Could Not Match

The Only Asset the Giants Could Not Match

Michael Kientz

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Aug 12, 2026

Answers Came With a Knock

Answers Came With a Knock

Michael Kientz

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Aug 11, 2026

The Cover Went National, the Grid Stayed Local

The Cover Went National, the Grid Stayed Local

Michael Kientz

•

Aug 8, 2026

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Just familiar stories examined through a serious business lens.

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