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Sep 9, 2026

by Michael Kientz

Ownership Was Never Part of the Deal

A hundred years of guaranteed orders ended in one paragraph of a consent decree.

Ownership Was Never Part of the Deal

All Stories

The Affordable Steakhouse Format That Needed Volume to Stay Light

The Affordable Steakhouse Format That Needed Volume to Stay Light

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Apr 18, 2026

How a Small Mall Bookstore Reached 700 Stores Without Being a Destination

How a Small Mall Bookstore Reached 700 Stores Without Being a Destination

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Apr 16, 2026

Brookstone and the Demo Economy

Brookstone and the Demo Economy

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Apr 14, 2026

Bennigan’s and the Crowded Middle

Bennigan’s and the Crowded Middle

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Apr 11, 2026

When Buying a Computer Required a Store

When Buying a Computer Required a Store

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Apr 9, 2026

Tower Records Made the Trip the Product

Tower Records Made the Trip the Product

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Apr 7, 2026